Service Technician – (Shop)

Dobbs Equipment
Fort Myers, FL

Job Title: Service Technician – (Shop)

Reports To: Service Manager

Department: Service

Location: Branch

Job Grade:

Exempt: No

 

Summary of Primary Functions: 

 

Dobbs Equipment is seeking an experienced Service Technician. Technicians are responsible for the repair, diagnosis, overhaul, and reconditioning maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the technician will be responsible for some or all the functions and duties listed below. These repairs may require working hours in addition to the normal work schedule for emergency calls or routine service as required.

 

Essential Duties and Responsibilities:

(Other duties may be assigned)

  • Follow all safety rules and regulations in performing work assignments.

  • Recondition and repair all engines, transmission, tractors and industrial equipment assigned by the shop supervisor.

  • Diagnose problems and determine what repairs are needed.

  • Keep records required to establish cost of parts and service charges to the customer.

  • Handle customer problems both objectively and tactfully.

  • Assist in directing work of helpers or on the job trainees and provide instructions as required.

  • Maintain a clean work area and perform miscellaneous duties associated with the job.

  • Develop skills in disassembly, assembly and repair of components and machines.

  • Perform all service tasks as assigned by the Service Manager, Supervisor, or Shop Foreman.

  • Prepare all reports and forms required in conjunction with job assignments.

  • Report any additional work required on equipment to the Service Manager, for proper and safe operation by the customer.

  • Participate in all training programs as directed by the Service Manager.

  • Maintain a clean work area and perform work in a neat and orderly fashion.

  • Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or is unsafe to use.

  • Always conduct self to present a professional image of the dealership.

Qualification:

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education, Skill, and/or Experience Requirements:

  • Associate degree (A.A.) or equivalent from two-year college or technical school; plus, a minimum of 5 years related experience and/or training; or equivalent combination of education and experience.

  • Valid Driver’s License and maintain a clean driving record.

  • Forklift Certification.
  • Ability to communicate effectively with teammates.
  • Basic understanding of industrial equipment maintenance and operation.
  • Strong problem-solving skills.
  • Excellent time management skills.
  • Must be able to self-manage/self-motivate.
  • Flexible schedule (sometimes weekends or overtime).
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write diagnosis and work completed on routine reports and correspondence.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Quick learner with the ability to think out of the box.
  • Overnight travel less than 5% (Training).
  • Bilingual a plus.

Work Environment 

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions.  The noise level in the work environment is usually quiet.

 

Physical Demands 

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl.  The employee is occasionally required to sit.  The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, and color vision.

 

This job description does not include a complete listing of all the duties and functions of the position.  Management reserves the right to assign other duties or projects as necessary.

 

Dobbs Equipment is a Drug Free and Alcohol-Free Workplace an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.