Operations Manager

All Pro Landcare of Tallahassee, Inc.
Tallahassee, FL

Job Title: Operations Manager
Location: 2800 Mahan Dr. Tallahassee, FL 32308
Job Type: Full-Time

Job Summary:

We are seeking a highly organized and proactive Operations Manager to lead our commercial landscape maintenance division in Tallahassee, FL. This role will oversee the day-to-day field operations, manage multiple crews, and ensure the successful execution of landscape maintenance services for a portfolio of commercial properties, including office parks, retail centers, corporate properties, and HOA’s. The ideal candidate is a hands-on leader who thrives in a fast-paced, client-focused environment.

Key Responsibilities:

  • Manage daily operations by supervising crews, including scheduling, routing, and resource allocation.
  • Develop and implement work schedules, maintenance plans, and quality control standards to ensure timely and excellent service delivery across all commercial sites.
  • Conduct regular site visits to monitor job progress, quality, safety compliance, and client satisfaction.
  • Conduct site audits regularly and address any service-related issues promptly.
  • Manage crew performance, conduct training, and enforce company policies and safety protocols.
  • Serve as the main point of contact for property managers and commercial clients; respond to service requests and concerns with professionalism and urgency.
  • Coordinate with assistant manager to propose enhancements, contract renewals, and additional services.

·    Plan, Coordinate & Execute Landscape Enhancement projects

  • Ensure Estimates & Invoices are created correctly and sent timely. Monitor status of payment for invoiced work.
  • Review Equipment & Equipment Inventory weekly
  • Oversee Facility needs, office materials and restock items necessary to operate on a daily basis.
  • Routinely inspect Facility for items that need repair or pose a risk. Provide corrective action for items in need of repair.
  • Maintain accurate records of labor, materials, and equipment usage; track costs to ensure job profitability and budget adherence.
  • Work with the Mechanic to ensure all vehicles and equipment are maintained weekly and ready for use. Coordinate necessary repairs with Mechanic and Assistant Manager.
  • Ensure compliance with safety standards and company policies; lead weekly safety meetings and training.

·    Process & Manage all human resource components of job position which include: interviews, hiring, onboarding, documenting personnel issues & terminations.

  • Use operational software (e.g., Quickbooks, Microsoft Office, ADP, Ease) to manage time tracking, HR, scheduling, job tracking, and reporting.

Qualifications & Requirements:

  • 3+ years of experience in commercial landscape maintenance, with 2+ years in an operational leadership role.
  • Proven track record of managing multiple crews and large-scale commercial properties.
  • Deep knowledge of landscape maintenance practices, irrigation systems, and horticulture.
  • Strong leadership, communication, and client relationship management skills.
  • Excellent organizational and problem-solving skills.
  • Experience using Quickbooks, ADP and Microsoft Office.
  • Bilingual in English/Spanish highly preferred but not required.
  • Valid driver's license with a clean driving record.


Work Schedule & Conditions:

  • Must be able to work outdoors in all weather conditions.
  • Able to lift up to 50 lbs and perform site walks across large properties.
  • Full Time, Mon-Sat early mornings, evenings, or weekend work during peak season or emergencies.

Benefits:

  • Competitive pay based on experience
  • Opportunities for career growth and skill development
  • Company Paid Certification & Educational Opportunities
  • Health, Dental, Vision, Life Insurance
  • Cell Phone stipend
  • Company provided vehicle for job related travel
  • PTO & Paid Holidays
  • Simple IRA Retirement matching 
  • Annual Bonus (discretionary)